Privacy Policy

This document describes how reference.legal, including reference.legal affiliates ("we", "us", "our"), processes the personal information we collect about our users, whether they are an individual or an organization ("user", "you", "your") of our products and services (collectively, "Services").`

1. Information We Collect

1.1. Categories of Personal Information Processed

Depending on your use of our Services, we may have processed the following categories of personal information (as defined in the California Consumer Privacy Act "CCPA" and other applicable privacy regulations) in the last twelve months:

  • Personal Identifiers: full name, alias, email, device identifier, IP address, mailing address, social security number, etc.

  • Customer Records Information: name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, health insurance information, etc.

  • Characteristics of Protected Classifications under state or federal law: ethnicity, religion, sexual orientation, gender identity, gender expression, age, etc.

  • Commercial Information: products or services interaction, purchase history, etc.

  • Biometric Information: fingerprints, height, retina scans, facial recognition, voice, etc.

  • Internet or Electronic Network Activity information: browsing history, search history, etc.

  • Geolocation Data; location data derived from IP address or device settings

  • Audio, Electronic, Visual, Thermal, Olfactory, or Similar Information: audio recordings, video recordings, profile pictures, etc.

  • Professional or Employment-related Information: employment history, employment records, job titles, etc.

  • Education Information: admissions history, test scores, etc.

  • Inferences: predictions about consumer preferences, characteristics, or behaviors

In special cases and with your consent, we may collect additional personal information that is not described in this document.

2. How We Collect Information

2.1. Information You Give Us Directly

We collect information that you give us directly, such as:

  • Profile information, such as your full name, alias, email, date of birth, and password

  • Information you provide to us while using our Services

  • Information you provide when seeking help from us, such as your name, telephone number, and records of the issues you experience

  • Billing information, such as your name, payment card number, payment account details, and shipping address

2.2. Information We Collect When You Use Our Services

We may collect other information automatically when you use our Services, such as:

  • Information about your device, hardware, and software, such as your IP address, hardware identifiers, mobile device identifiers (like Apple Identifier for Advertising [IDFA], or Android Advertising ID [AAID]), platform type, settings, and component

  • Geolocation data derived from your IP or device

  • Browser information, including history and interactions with web content

  • Device event information such as crash reports, requests, system activity

Our Services use cookies and similar technologies to collect your personal information and other information. You can learn more about cookies in the link below. Incorporate <https://reference.legal/v1/sections/privacy/cookies-description/2022-07-12> We currently do not respond to Do Not Track (DNT) signals. You may opt out of certain types of tracking on the web, including certain analytics and tailored advertising by changing the cookie settings in your browser or via our consent tools, as applicable.

2.3. Information Provided to Us by Third Parties

We may receive information about you from third parties. You will have consented to the transfer of your information either through the third party or through our Services.

3. How We Use Your Information

We use your personal information to:

  • Provide, improve, and develop the Services

  • Provide support for the Services

  • Operate our business

  • Measure the health of the Services, the effectiveness of our advertisements

  • Detect security incidents

  • Personalize our communications with you

  • Other purposes you consent to in special cases

We retain the information we collect for as long as necessary to provide the Services, and we may retain that information beyond that period if necessary for legal, operational, or other legitimate reasons.

We may also de-identify, anonymize, or aggregate the information we collect, or collect it in a way that does not directly identify you. We may use and share such information as necessary for our business purposes and as permitted by applicable law.

3.1. Legal Basis for Processing

Our legal basis for processing your personal information depends on the type and context around the information we collected and the applicable privacy regulation. We typically rely on at least one of several different legal bases to process your personal information, including:

  • your consent to process the information

  • necessity for the performance of the Services or another agreement with you

  • a legal obligation to process your information

  • a legitimate interest in processing the information

4. Information We Share with Third Parties

Except as described below, we do not share, sell, or otherwise disclose personal information to third parties.

  • Service Providers: We may use other third parties to help support or provide the Services, and these third parties may collect and process your personal information on our behalf.

  • Affiliates and Subsidiaries: We may share personal information with our companies in which we have an ownership interest as is necessary for the purposes outlined in this notice.

  • Advertising Partners: We may allow third-party advertising partners to utilize technologies and other tracking tools to collect information regarding your use of the Services.

In special cases and with your consent, we may share personal information with other third parties that is not described in this document.

5. Where We Hold Your Information

Personal information we collect may be stored and processed for the purposes set out in this document in Canada and the United States. You consent to the transfer of your personal data outside of your country of residence, you acknowledge that your personal information may be transferred to recipients in countries that may not offer the same level of privacy protection as the laws in your country of residence or citizenship.

6. How We Protect Your Information

We use both technical and organizational measures to help protect your personal information. However, we do not always guarantee the security of your information. You play a role in the protection of your personal information as well.

7. Children

The Services are not designed for anyone under the age of 13. We do not knowingly collect personal information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete their information. If you are a parent or guardian and are aware that your child has provided us with personal information without your consent, please contact us immediately.

For certain Services, we may not allow children under the age of 13 to participate at all. When users identify themselves as being children we will:

* Disable features in certain Services that could allow a child to share information that directly identifies them unless a parent has provided relevant consent.

* Obtain consent from parents or guardians for the use of their children's personal information when required by applicable law.

* Limit the processing of personal information to allowable purposes only.

* Not discriminate against a child purely on the choice of not disclosing more personal information than is reasonably necessary.

If you are a parent or guardian, you may revoke your consent at any time and exercise your child's rights on their behalf by contacting us. In the case we discover that a child under 13 has provided us with personal information, we immediately delete their information. If you are a parent or guardian and are aware that your child has provided us with personal information without your consent, please contact us immediately.

8. Your Rights

You have certain rights over your personal information. You may exercise the following rights by contacting us directly and making a request. Prior to exercising the rights, we may require you to verify your identity (and in certain cases, the authority to exercise your rights), and we may also charge a small fee to fulfil the request.

Depending on where you are using our Services, you may be entitled to the rights provided by the California Consumer Privacy Act, or the EU General Data Protection Regulation as described in the links below.

Incorporate https://reference.legal/v1/sections/privacy/us-ccpa-consumer-privacy-rights-description/2022-07-12.

Incorporate https://reference.legal/v1/sections/privacy/eu-gdpr-data-subject-rights-description/2022-07-12.

9. Third-Party Services

Our Services may contain connections to other third-party services. If you visit a third-party website or use a third-party service, you should consult that service's or website's privacy policy as your use would be governed by their practices.

10. Changes to This Document

We will occasionally update this document by publishing the changes on the web. We encourage you to check our website periodically to ensure that you are aware of the current version of this document.

11. Contact Us

If you have questions about this document, please contact us on our homepage.

12. Right to Contact a Data Protection Authority

If you have a concern about how we collect and use information, please contact us. In certain jurisdictions, you may also have the right to contact your local Data Protection Authority instead. Please reach out to the applicable Data Protection Authority:

Incorporate https://reference.legal/v1/sections/privacy/data-protection-authority-contact/2022-07-12.